Communications services company, BT, has appointed former Macquarie Telecom customer service and operations group executive, Simon Gatward, as its new chief operating officer.
Prior to working at Macquarie Telecom, Gatward was head of outsourcing at Hewlett Packard (HP).
In his new role as COO, he will be charged with building business operations and customer processes to support the company’s growth in Australia.
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In addition, the company has hired a new director of healthcare, Lisa Altman. In August 2011, she led a bid to install and manage IT infrastructure at the 150,000-square metre Fiona Stanley Hospital located in Perth, Western Australia. The project also led to the creation of 70 jobs in the state by BT.
The company now has over 250 Australian staff based in Sydney, Melbourne and Perth.
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