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Windows 7 migration driving desktop virtualization: Survey

Survey finds high percentage of Australian IT managers virtualizing, considering BYOT

A substantial minority of IT managers are taking the opportunity provided by rolling out Windows 7 to also deploy desktop virtualization according to a global Forrester survey conducted for Dimension Data.

The survey, which received 50 responses from Australia, found that 38 per cent of the IT managers were timing their investment in desktop and application virtualization with Windows 7 migration because both had a direct impact on each other.

In addition 34 per cent of the IT managers surveyed were currently in the process of deploying Windows 7, while 14 per cent planned to roll out the operating system in the next six months. Just over 46 per cent of the IT managers surveyed said that they were still supporting XP, while 10.7 per cent were looking after Vista.

Half of the respondents put desktop virtualization as a high priority over the next one to two years, while 26 per cent deemed it low on their list of priorities.

Dimension Data Microsoft solution group general manager, Peter Menadue, said the desktop virtualization figures were interesting as the company had noted over the last 18 months that some of its customers were considering desktop virtualization in order to fast track an upgrade from the Windows XP operating system to 7.

"We’ve certainly seen that because many organisations deployed Windows XP and they want to refine desktop deployment and management," he said. "IT managers also don’t want to repeat what they did last time because that was 10 years ago with XP."

According to Menadue, if enterprises did undertake desktop virtualization in conjunction with a Windows 7 upgrade, than it would "be much simpler" than the old environment of moving from XP to Windows 7.

"It’s not just about the operating system but updating the whole environment and desktop virtualization is seen as key to that."

Other drivers to desktop virtualization included the widely dispersed Australian population. For example, there are many organisations that either work in offices in a distributed fashion or work from home or on the road.

Other drivers for virtualization were costs, decreasing IT complexity and driving bring-your-own technology (BYOT). The survey also asked respondents what operational models they were considering as they planned desktop virtualization.

Forty four per cent wrote that they planned to use Cloud-hosted or software-as-a-service while 26 per cent cited Cloud-hosted desktops-as-a-service as the preferred operating model. Menadue said this was "no surprise" as virtualization could be a key step along the road to Cloud.

"The way in which applications or data is extracted away and broken out can be good learning's for when you get someone else to run those services in the Cloud," he said.

"Virtualization can also help to formalise how organisations run their own Cloud or how they leverage hosted public or private Cloud offerings."

BYOT technology

Thirty one per cent of Australian IT managers surveyed were still in the planning stages of implementing BYOT programs, but 22 per cent had piloted BYOT to select end users. Only three per cent had a BYOT program in place.

However, Menadue said he expected to change in the future because self provisioning, lower costs and preferences by end users to use devices they were familiar to, such as iPads, were driving BYOT adoption.

“I think the numbers reflect in Australia a level of sophistication around understanding the complexity of [BYOT]. I wouldn’t go as far to say there is conservatism because that is not the case," he said.

"BYOT is not just around giving people technology but its impact in terms of legal compliance, liability, operational processes and cost implications. There is interest here in reducing cost through self-service IT but also supporting this trend and giving people what they want from their home environment."

Menadue added that the adoption lags a little bit behind the interest in exploring BYOT because of those issues.

"The other one we’re seeing in the Australian market is staff attraction and retention is a key issue in a tighter employment market," he added.

Follow Hamish Barwick on Twitter: @HamishBarwick

Follow Computerworld Australia on Twitter: @ComputerworldAU

Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.

More about: Dimension Data, Microsoft
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Comments

1

sbdunford

Sat 17/09/2011 - 04:35

In our business, we see customers opting for less-expensive hardware as opposed to desktop virtualization. Virtualization on the server side is largely adopted and well understood. It seems that customers examine desktop virtualization models as part of their XP to 7 homework, but don't go that way. It still seems technically complex and expensive for many. And, they don’t have the control over the endpoints like they do their servers / datacenter. Many of the deployment challenges that they look to resolve are handled with newer deployment solutions, like http://www.smartdeploy.com

2

Aaron Suzuki

Sat 17/09/2011 - 09:55

Even though the numbers are small overall, these data points are still surprisingly high. Pursuing desktop virtualization as a desperate means of avoiding deployment challenges associated with conventional deployment methods is at a minimum unfortunate. There are solutions that make deployment easier like @sbdunford says, but to pursue an entirely new desktop computing model as a preferrable alternative seems like an expensive, high-risk move.

3

Barry Angell

Wed 05/10/2011 - 09:21

It is no surprise to see the figures included within this article. However the comment “if enterprises did undertake desktop virtualization in conjunction with a Windows 7 upgrade, then it would "be much simpler" than the old environment of moving from XP to Windows 7" is a misnomer. What it should say is "if enterprises did undertake desktop virtualization in conjunction with a Windows 7 upgrade, then their next upgrade to Windows 8 or beyond would "be much simpler" than the old environment of moving from XP to Windows 7.”

Virtualisation is the future and getting to virtualisation is the present. It’s going to be painful for most large organisations and here are a few reasons why:

1. With the current Windows 7 migration and virtualisation, no one size fits all. Organisations will end up with a mixture of virtualised and non-virtualised clients and therefore two (or more) management tools, provisioning mechanisms, delivery mechanisms and support processes. Compared to the single system organisations probably have today, this will make the Windows 7 environment more complex, not less.

2. Organisations need to have a reliable mechanism and the tools to identify who and what should be virtualised. The reality is that a significant number of users and applications are not suitable to be virtual candidates. Think about how to identify virtualisation candidates or face the project stalling and subsequent disruption to business.

3.Organisations need to choose their virtualisation technology wisely. They have a lot of different options will need to invest a large amount of money up front to implement a virtualisation solution. Organisations will need to take their time and make sure that the selection is the right one for their specific requirements and user types.

The benefit of moving to a virtual desktop and/or applications is that organisations will be able to seamlessly upgrade to future generations at will, with a simple method of rollback. However, organisations cannot make the assumption that through migrating to Virtualisation, all the inherent problems in the current environment will disappear - they won’t. Organisations will need to manage the upgrade even more closely than ever before.

Barry Angell
Director
Juriba

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