Critical.
Authoritative.
Strategic.
Subscribe to CIO Magazine »

Taipei demands answers for Sony, threatens fines

City officials want an explanation on the PlayStation Network outage "from start to finish"

The city of Taipei is demanding that Sony provide details about any leak of PlayStation Network user data following an intrusion last week or face fines.

As pressure mounts internationally against Sony over the failure of its PlayStation Network online gaming service, the Taiwan capital's Law and Regulation Commission said late on Thursday it had sent the Japanese company a letter asking it to explain the incident "from start to finish" and any proposed follow-up measures.

The letter was sent on Wednesday and gives Sony 10 days to respond. If it fails to reply in time, it would be fined between NT$30,000 (US$1,044) and NT$300,000 for alleged breaches of local consumer protection laws, the commission said in a statement.

"Manufacturers and service providers should take responsibility for their customers' reasonable expectations of security, including personal information security," the statement said.

"This incident may involve leaks of consumer names, e-mails, birth dates and even credit card information," the statement said, citing commission Chairman Yeh Ching-yuan. He said the commission is worried a theft of credit cards numbers could damage consumer credit lines and affect credit records.

The commission has no estimate on how many PlayStation users live in Taipei, where the 2.6 million population includes many online gamers.

Sony's PlayStation Network and its Qriocity audio and video service went offline on April 21 local time, and two days later the company said it had disconnected the service after an intrusion.

Personal information about the 77 million PlayStation Network customers worldwide may have been exposed, the company has also said. The network and Qriocity could be down for several more days.

Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.

More about: etwork, Sony
References show all
Comments are now closed.
Related Coverage
Related Whitepapers
Latest Stories
Community Comments
Tags: Game platforms, security, legal, games, online services, City of Taipei, data protection, sony, PS3, cybercrime
Latest Blog Posts
Whitepapers
  • Why you should be re-thinking your approach to data protection
    Organisations of all shapes and sizes need a new approach to data protection that addresses the challenges of data growth, but IT budgets are not keeping pace with the escalating costs of supporting storage requirements. This whitepaper explores how securing and retrieving organisational data will need to be done more efficiently.
    Learn more »
  • Information Management
    Valuable data can be a needle in a haystack, but by leveraging the value in existing information assets, organisations can generate real and achievable gains in revenue generation, IT investments and productivity gains. This whitepaper discusses how Information Management (IM) is a multi-faceted discipline that can be employed to meet or exceed your business objectives.
    Learn more »
  • The F5 DDoS Protection Reference Architecture part 1 of 3
    Distributed denial of service attacks (DDoS) attempt to make a machine or network resource unavailable to its intended users, with a wave of crippling attacks on enterprises since 2012. This whitepaper offers guidance to security and network architects in designing, deploying, and managing architecture to protect against increasingly sophisticated, application-layer DDoS attacks.
    Learn more »
All whitepapers
rhs_login_lockGet exclusive access to Invitation only events CIO, reports & analysis.
Latest Jobs
Salary Calculator

Supplied by

View the full Peoplebank ICT Salary & Employment Index

Recent comments