TransGrid begins business process modelling project
- 05 April, 2011 11:16
A substation at Coffs Harbour, NSW
NSW state-owned electricity transmission network operator, TransGrid, has started a three-month business process modelling system (BPMS) project to deliver process modelling capability across its enterprise in a standard way.
Once complete, the BPMS will allow staff in business units to create business process models and store them in a central repository. The published models will then be available for collaboration among staff.
TransGrid has decided the BPMS technology will be based on Microsoft Visio and SharePoint 2010 and Visio Services, but it has gone to market for help with the implementation services skills.
Henry Tan has been CIO at TransGrid since May 2009 after nearly four years as general manager of ICT portfolio delivery at RailCorp NSW. He was previously CIO at Rail Infrastructure Corporation.
Business process models will be created using Visio by following the Business Process Modelling Notation (BPMN) standard. The models will be published to the SharePoint repository using Visio services.
SharePoint is currently being implemented in the new Intranet (the Wire) project, which will host the published models.
TransGrid anticipates some 15 people will create models initially when the project is complete. Staff will be able to access the published models via the Wire without the need for Visio installed on their PCs.
“The project will establish the modelling standards, templates, model validation rules and configuration requirements to enable the consistent use of Visio for business process modelling across the enterprise,” according to TransGrid.
Under a previous CIO, Tony Meehan, TransGrid adopted COBIT and ITIL in an effort to reduce support costs by 20 per cent.
The BPM project will also create a proof of concept that includes the TransGrid business process hierarchy and detailed models of “two key business processes”.
TransGrid is now seeking a contractor experienced in delivering BPMS projects.
The project will be managed by TransGrid’s principal project manager and will be delivered using the principal’s project methodology.
Follow Rodney Gedda on Twitter: @rodneygedda
Follow CIO Australia on Twitter: @CIO_Australia
Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.
Yahoo Mail still down for some users, after an attempted fix
Queensland government to provide 200 services online by 2015
CIOs need to get their house in order, CFO panel says
Is Data Complexity Blinding Your IT Decision-Making?
Why IT projects really fail
Pathways Course Curriculum 2014
Developed by the CIO Executive Council, Pathways is a unique, flexible, self-managed, self-paced 12-month professional development program that brings together best practices, thought leadership and business insights for today’s most promising ICT professionals. Pathways is designed and delivered by leading local and global CIOs; enabling participants to capitalise on mentor CIOs personal experiences, expertise and knowledge.
The Power of Transformational Knowledge
Apple saves $5 million a year on case and email deflection, while its agents find information 47 per cent faster than before they invested in something called Transformational Knowledge. In today’s consumer-empowered marketplace, you cannot afford negative customer experiences. However many companies lack the tools and processes required to empower their employees to deliver great customer experiences. In this whitepaper, we look at how to breakdown silos and deliver great customer experiences.
Case Study: The True Value of Conference Calling
In a study by the University of Bradford study, we look at the benefits of a strong telepresence and how organisations can become faster, more focused and environmentally responsible. Click to download!