Commonwealth Bank deploys NetBank for Android
- 28 February, 2011 09:37
The Commonwealth Bank has released its NetBank mobile banking app for Android smartphones to customers.
The bank launched its iPhone mobile banking platform two years ago and has ported the application to the Android platform. The app includes the usual smartphone features — customised screen sizes, resolution and processing times — with the addition of a ‘remember client’ feature to help speed up the logon process.
The popularity of NetBank mobile banking has grown significantly since the iPhone mobile banking launch, the Commonwealth Bank executive general manager for direct channels, Quentin Boyes, said.
“Approximately 20 per cent of total daily NetBank logons are initiated through mobile devices with iPhone holding pole position to date. However, we have seen the popularity of Android phones double in the past three months, hence this launch,” he said.
“Our primary goal is to monitor how our customers are interacting with NetBank and stay one step ahead to deliver the best online customer experience. We have a number of exciting new developments coming down the line over the coming months to further help our customers manage their finances on the go, anytime, anywhere.”
Read CIO Australia's indepth interview with CBA CIO and group executive for enterprise services, Michael Harte.
NetBank mobile banking functions:
- Real-time checks of account balances
- Recent transaction history
- Fund transfers
- Ability to pay bills using BPAY
- Views of current applications from the bank
- Future transaction views
- Information on scheduled outages
The new Android app is available for download from the Android Market.
Customers who are not using an Android phone or iPhone can access mobile banking from www.netbank.com.au/mobile.
Follow Georgina Swan on Twitter: @swandives
Follow CIO Australia on Twitter: @CIO_Australia
Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.
Cloud debate now about speed and sophistication
Yahoo Mail still down for some users, after an attempted fix
Queensland government to provide 200 services online by 2015
CIOs need to get their house in order, CFO panel says
Is Data Complexity Blinding Your IT Decision-Making?
IDC: Delivering Customer Value with Enterprise Flash Deployments
When it comes to flash, “one size does not fit all.” IDC examines recent flash trends in enterprise storage deployments. This includes: highlighting how SSDs are filling in gaps of existing storage systems when coupled with intelligent archiving and automated tiering, the pros and cons of different SSD approaches, and tips to overcome concerns of reliability, manageability and scalability.
Benefits of Web Self-Service
According to Forrester, 72 per cent of customers prefer using a company’s website to answer their questions. But only 52.4 per cent actually find the information they need online. Customers want to solve their issues quickly and easily, and providing the right solutions means greater customer retention and revenue streams - but this is sometimes not the case. Download to find out more.
San Jose Sharks Score Big with Flash from Pure Storage
Sharks Sports & Entertainment (SSE) owns and operates a number of sports properties, most notably the San Jose Sharks of the National Hockey League. SSE began deploying a VDI environment, however as soon as 10 to 15 VDI users were added, the IT team saw an exponential decrease in performance. In this casestudy, we look at how the company has been able to easily handle the demands on applications without adding new management complexity.