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Commonwealth Bank deploys NetBank for Android

About 20 per cent of logons via mobile devices

The Commonwealth Bank has released its NetBank mobile banking app for Android smartphones to customers.

The bank launched its iPhone mobile banking platform two years ago and has ported the application to the Android platform. The app includes the usual smartphone features — customised screen sizes, resolution and processing times — with the addition of a ‘remember client’ feature to help speed up the logon process.

The popularity of NetBank mobile banking has grown significantly since the iPhone mobile banking launch, the Commonwealth Bank executive general manager for direct channels, Quentin Boyes, said.

“Approximately 20 per cent of total daily NetBank logons are initiated through mobile devices with iPhone holding pole position to date. However, we have seen the popularity of Android phones double in the past three months, hence this launch,” he said.

“Our primary goal is to monitor how our customers are interacting with NetBank and stay one step ahead to deliver the best online customer experience. We have a number of exciting new developments coming down the line over the coming months to further help our customers manage their finances on the go, anytime, anywhere.”

Read CIO Australia's indepth interview with CBA CIO and group executive for enterprise services, Michael Harte.

NetBank mobile banking functions:

  • Real-time checks of account balances
  • Recent transaction history
  • Fund transfers
  • Ability to pay bills using BPAY
  • Views of current applications from the bank
  • Future transaction views
  • Information on scheduled outages

The new Android app is available for download from the Android Market.

Customers who are not using an Android phone or iPhone can access mobile banking from www.netbank.com.au/mobile.

Follow Georgina Swan on Twitter: @swandives

Follow CIO Australia on Twitter: @CIO_Australia

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Tags internet bankingCBAAndroidiPhonemobile bankingsmartphonesCommonwealth Bank of AustraliaQuentin Boyes

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