Collaboration software shouldn't be deployed out of the box: Gartner
- 22 February, 2011 16:39
IT managers implementing collaborative software such as SharePoint have been warned that simply installing applications out of the box will put strain on relationships throughout the business.
Speaking at the Gartner BI summit in Sydney, analyst Mark Gilbert said social software must be adapted to suit the needs of business functions across the enterprise.
“People are starting to change their perception of how they perceive their market, and SharePoint is a great example of one vendor’s offering of driving change through software,” Gilbert said.
“If you try to deploy something out of a box, you probably won’t have a good result. It’s all about teaming the project up with the business to see what they need.”
Gilbert said that using SharePoint as a flexible and agile tool is necessary if collaboration is to take place across the enterprise.
“There’s literally 15 ways that you could be doing SharePoint in your company right now,” he said. “The business drivers have changed for content management over the years...business processes have to be more adapted to business needs.”
The popularity of SharePoint has also been driven from the employee level, according to Gilbert.
“People want to use Wikis and blogs. They want simple ways of sharing information, and when people are trying to locate an expert on a topic, they are looking at the social tools to find the right people,” he said.
“IT is being used increasingly for blogs and Wikis and Sharepoint is a popular environment for content management.”
Gilbert said employees who have embraced social media are part of the group who have led the charge towards the introduction of products like SharePoint.
“These social tools represent a total lack of control. You don’t have a relationship with companies like Twitter and Facebook,” he said.
“How do you deal with internal social? Content about your business is being put out there. Companies don’t have a grasp on those issues as yet.”
Using collaborative tools to manage content in the enterprise has evolved, Gilbert said, adding it has moved from being about simply keeping records.
“The perception of what content and management are about has evolved a bit...people are now starting to see it as architecture,” he said.
“Even when you’re using SharePoint at the enterprise level...a lot of enterprises need to change things in order for this to work.”
Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.
Larry Page wants to see your medical records
Dual-Persona Smartphones Not a BYOD Panacea
After two-year hiatus, EFF accepts bitcoin donations again
CIOs struggle to deliver timely mobile business apps: survey
Spiceworks' free management software gets integrated MDM
Deploying Flash in the Enterprise
Flash is quickly emerging as the preferred way to overcome the nagging performance limitations of hard disk drives. However, because flash comes at a significant price premium, outright replacement of HDDs with flash only makes sense in situations in which capacity requirements are relatively small and performance requirements are high. Learn how deployment approaches-including hybrid storage arrays, server flash, and all-flash arrays-that combine the performance of flash with the capacity of HDDs can be cost effective for a broad range of performance requirements.
Implementing A Security Analytics Architecture
According to the 2012 Verizon Data Breach Investigations report, 99% of breaches led to data compromise within “days” or less, whereas 85% of breaches took “weeks” or more to discover. This presents a significant challenge to security teams as it grants attackers extended periods of time within a victim’s environment. More “free time” leads to more stolen data and more digital damage. Principally, this is because today’s security measures aren’t designed to counter today’s more advanced threats. Read on.
Customer Success - Slater & Gordon Lawyers
Lawyers work hard, and they work fast. Any activity that takes their focus away from the task at hand represents lost productivity and lost revenue. Slater & Gordon Lawyers needed to filter spam and email-borne malware and provide high availability for email. Results from the business solution they chose include 250 hours of IT staff time reclaimed annually for other tasks, long delays in email delivery alleviated, reduced email-related storage costs, and email failover to the cloud in minutes, avoiding hours-long outages. Find out how they got these results.