Critical.
Authoritative.
Strategic.
Subscribe to CIO Magazine »

British Airways to leverage SOA in travel system upgrade

Synchronisation means reduction in data replication

UK airline British Airways will use Progress Software’s SOA solutions suite as part of its travel program to upgrade its IT systems until the end of 2014.

The project aims to integrate more than 600 different electronic systems and processes involved in getting BA passengers on flights.

British Airways CTO Gordon Penfold says the flexibility of the SOA portfolio will allow the airline to extend the features of its e-commerce site through to its airports and enable greater self-service functionality and “plug-and-play capability”.

BA has 300 locations around the world, 25,000 users and more than 250 applications. The main goal of the transformation project is a more agile business where service rollout is easier, and cost and time is reduced.

“The airport environment is complex and the systems are mission critical,” Penfold says. “Moving this to a highly automated environment is a challenge, but SOA quickly proved itself to be the right approach to achieving our goal of a fully agile environment.”

According to Penfold, the new SOA infrastructure is more flexible and the organisation is looking to roll out new services more quickly.

“At the same time, real-time data synchronisation means information quality is improved and costs are saved thanks to reduction in data replication,” he says.

A more flexible and integrated IT infrastructure means BA is positioned to extend its ba.com portal to providing fully Web-enabled passenger manifests.

Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.

More about: British Airways, Progress Software
References show all

Comments

Post new comment

The content of this field is kept private and will not be shown publicly.
Users posting comments agree to the CIO comments policy.
Login or register to link comments to your user profile, or you may also post a comment without being logged in.
Related Coverage
Related Whitepapers
Latest Stories
Community Comments
Tags: British Airways, Progress Software, soa
Latest Blog Posts
Whitepapers
  • Protecting Against the Leading Causes of Data Breach
    This whitepaper was written for the organisation that wants to focus on prevention of data loss and doesn’t have millions to spend, but needs affordable solutions that can be implemented today to protect millions of sensitive records and dollars worth of intellectual property. This whitepaper addresses: - What organisations can do to prevent the four leading causes of data breaches - Why dedicated (pure-play) DLP solutions may not protect you from all four leading causes of data breaches - How to get prevent sensitive data leaving your organisation
    Learn more »
  • Mastering Backup and Restoration
    A backup strategy should not be static. Rather, it should establish a platform for a business to deliver continuous improvement through faster backup and restore features, easier management, lower operating expenditure, reduced complexity and delayed capital investment. These will in turn support greater business competitiveness. Read on.
    Learn more »
  • BPM Basics for Dummies
    This book helps you understand what BPM is really all about. We wrote it because BPM is so useful and so powerful — and because it is also very accessible. We wrote this book for you — the individual. You may be a business manager, or an Information Technology practitioner, or maybe an ambitious career individual who wants to know what BPM is all about and how to apply it.
    Learn more »
All whitepapers
rhs_login_lockGet exclusive access to Invitation only events CIO, reports & analysis.
Recent comments