Facebook Tech Infrastructure Needs Constant Care
- 02 September, 2008 13:35
What did you figure out?
There's not a lot of formal process and structure in place. Here, [the culture dictates that] you can't dip a toe. You have to dive in headfirst and wrestle crocodiles. My first mission here was to build credibility and explain what technology operations does. Until that point, it was ambiguous what engineering, IT and operations each did.
How did you draw the lines between them?
We're constantly looking at the lines. It's not static at Facebook. Most IT organizations love to control change. I threw that out when I came. We're not going to try to control change, but speed it up. We trained people to be pushers. We do a major release once a week and minor releases every few days. Recently, we did some underlying changes- to photo gallery layout, for example, or starting using more Ajax calls on the site so the page refreshes are more seamless.
We created a 24x7 team in operations to be the stewards of cyber liability. Instead of calling them a NOC or help desk, we called them the "cyber liability group." If someone wants to do something dumb or push bad code, the team can revert it. There are 20 people, split between Palo Alto, California, and London, to follow the sun. No one has to work graveyard shift.
One thing we try to balance is, since Facebook is first and foremost a technology company, we don't want to stifle change and innovation. We'd rather innovate and have a little mess to clean up than run something reliable but stale. That's tough to do at a bank, I imagine. The IT organization at a large bank wouldn't have that flexibility-there's other people's money at stake, regulatory oversight.
Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.
Why change management doesn’t work
Larry Page wants to see your medical records
Dual-Persona Smartphones Not a BYOD Panacea
After two-year hiatus, EFF accepts bitcoin donations again
CIOs struggle to deliver timely mobile business apps: survey
Agentless Security for Virtual Environments
Virtualised datacentres, desktops, and cloud computing should be secured by the same strong protection technologies as physical machines. However, traditional agent-based solutions that are not architected for virtualisation can result in a number of significant operational security issues. Find out more about the first agentless security platform solution.
Governance For All - Empowering IT and Business Content Owners
Governance for all is more than an IT initiative or a goal written in a plan document; it’s a strategy that unites IT and business content owners to achieve their SharePoint goals. At its best, governance means empowering self-governance, with tools like delegated access, effective reporting, and automated policy enforcement. This white paper explains how to create a “governance for all” strategy that will enhance SharePoint adoption and its benefits to the organization. Read now.
Pathways Advanced ICT Leadership Development Program Course Outline and Big 6 2013
Developed by the CIO executive Council in conjunction with Rob Livingstone Advisory, Pathways Advanced is a 12-month CIO delivered, small group, mentor based professional leadership development program. Pathways Advanced brings together best practice, thought leadership and business insights for today’s most promising ICT professionals