CIO
Cargo Cult Methodology: How Agile Can Go Terribly, Terribly Wrong
Charlie Martin  26 August, 2008 10:11:00

Software development is prone to fads, going back to the days of "goto Considered Harmful." One current fad goes under the general name of "Agile methods;" some of its variants are extreme programming, the SCRUM methodology and Alastair Cockburn's Crystal Clear Methodology.

Now, I'm the last guy to run down Agile methodologies, but. . .let me tell you a story.

About two years ago, I joined a project to build an appliance to Do A Good Thing. I'm changing the names and details to protect, well, primarily me, but innocents were involved. In any case, the details of what we were doing are unimportant; what matters is how we did it.

All of us team members were survivors of another much larger project. That project had been done with outsourcing to a CMM Level 5 organization, with great care in the methodology at our end and with careful detailed project management overall. The project consumed tens of millions of dollars and years of overtime. It failed utterly.

The whole experience was traumatic. None of us wanted to repeat it. Some of us advocated adopting Agile methods, which had generated plenty of good reports. Since it was clear that the last thing anyone would have said about the last project was that it was "agile," adopting Agile seemed like a good idea.

We couldn't adopt an Agile methodology whole, though. We had to adapt to our corporate environment. User stories or use cases sounded like a great idea; we'd do use cases. Continuous integration would be great. Incremental development was a good idea too, so we'd do that. And extreme programming uses a morning "stand up meeting," which some of us had used before; we'd have a standup meeting.

The problems started when we tried to integrate these methods into our existing environment. First, management demanded that we estimate — and commit to — a schedule and budget. You can't do that without knowing what you'll be doing, so we built our use cases and created a schedule. Several months later, we had hundreds of use cases, and the local Microsoft Project wizard had a schedule estimated down to the day.

The schedule ran for more than a year. We wanted to do incremental deliveries, but "making a delivery" into the rest of the organization required additional effort. There was no scheduled time for that either; besides, it was silly to go through all that effort repeatedly. The schedule ended up with four increments, months apart. Of course, as the months went by, we learned more about the problem, and we had changes requested; that meant more use cases and more effort. We slipped the schedule somewhat, but there was a lot of whining in upper management about how we'd made commitments, so why couldn't we keep them? Besides, time to market was critical.

We based the project on an existing purchased code base, so the initial builds came relatively easily. However, we hadn't really allocated any effort in the schedule to the actual build and continuous integration support — we'd assumed the build would be right the first time. We also budgeted for a full-time system administrator, but then we lost the position, so we'd just have to make do on our own. Of course, system administration wasn't on the schedule either, but by now we'd committed, and commitments are important. End result: We used up the slack in the schedule.

We had arrived at an "Agile project" in which we did all the requirements up front and committed to them, had a "let's pretend" schedule that allocated time for a year in advance but didn't recognize all the tasks that were needed, and delivered our increments months and months apart.

Now this project was a "success". We delivered on time (at least after the last big slips), and the product is shipping. It just required major slips, big cost overruns and a month of seven-day weeks and 16-hour days. Over the year-end holidays.

We didn't have an Agile project at all: What we had was an Agile methodology cargo cult. Cargo cults developed in Melanesia, starting in the 19th century, but really grew during World War II. To the locals, the war meant cargo planes and cargo ships arriving, carrying everything from canned pineapple to Quonset huts. And it was good.

Then the war ended, and the cargo stopped. The locals responded by building their own runways, with airplanes made of bamboo and palm fronds, in hopes of attracting it back.

We heard that Agile methods were good, so we adopted Agile methods. But we managed to apply them in such a way that we actually built the project in a top-down, waterfall death march.

Now, class, what have we learned from this?

Comments

Post new comment

Login or register to link comments to your user profile, or you may also post a comment without being logged in.
The content of this field is kept private and will not be shown publicly.
Enter the fully qualified URL, eg. http://www.example.com/
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

More information about formatting options

Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from CIO and leading technology partners.
Newsletter Subscription
Sign up for our CIO newsletters!
RSS Feeds
Syndicate content Syndicate content Syndicate content Syndicate content

HP Data Center Transformation solutions offer practical ways to overcome the energy and capacity limitations, operational vulnerabilities and technology constraints that can plague your data center. Choosing from a portfolio of solutions matched to your business needs, we can help you transform your data center into a business-driven, process-smart and future-ready asset.

Latest on Data Centre

  • +

    Inside Internode's data centre 05 June, 2009 14:39:00

    Computerworld gets an exclusive behind the scenes look inside Internode's Adelaide data centre with network guru Mark Newton
    Computerworld gets an exclusive behind the scenes look inside Internode's Adelaide data centre with network guru Mark Newton
  • +

    HP uses outside air, big fans, 12-foot raised floor to cool servers 03 June, 2009 07:44:00

    It's also cutting data center power use by painting server racks white
    Just off the North Sea coast in the United Kingdom, Hewlett-Packard Co.'s EDS unit has built a data center that largely relies on cold sea air to keep servers chilled and -- by doing so -- cut the center's cooling power needs in half.
  • +

    HP targets the cloud with new hardware 12 June, 2009 08:27:00

    HP offers complete cloud computing package for businesses
    HP has designed a new portfolio of hardware, software, and services, aimed at reducing costs and saving resource, particularly for businesses involved in Web 2.0, cloud and high-performance computing.
  • +

    Defence to spend $700m on ICT reform 05 June, 2009 11:13:00

    Strategic Reform Program report reveals only half of defence IT budget visible to CIO
    Less than half of the annual $1.2 billion spent by Defence on its ICT is visible to its chief information officer, Greg Farr, a new report has revealed.
  • +

    Inside Telstra's Virtualisation Strategy 11 May, 2009 14:12:00

    Need to cut infrastructure costs driving the strategy
    Telstra is increasingly turning to virtualisation as its core strategy to both manage the rising costs of, and growth in, its data centres, according the company’s CIO, John McInerney.
  • +

    Defence to Initiate ICT Reform Program, Expand CIO Role 05 May, 2009 11:56:00

    ERP rollout, data centre consolidation, single architecture all on the cards, according to the Department of Defence’s strategic policy white paper
    The Defence department has signaled a raft of changes to its approach to information technology under a new ICT reform program.

Free Resource Library

Data Centre Assessments

The First step to Optimising

Speeding business innovation

Removing barriers to growth, increasing agility and driving out costs

Assessments: Ammunition for Facts-Based Decision Making
by Richard L. Sawyer, Senior Principal, HP Critical Facilities Services
Download Podcast Download Transcript
 

CIO Summit The New World Order Opportunities and Challenges for CIOs

23rd July 2009
The Westin Sydney


A content-rich networking event where CIOs and senior executives collaborate on business and technology issues ranging from the impact of the economic downturn to the most pressing trends affecting IT in the enterprise.

Register Now

  • +

    New scam email uses Australian Federal Police to gain victims' trust 03 July, 2009 10:49:00

    Fake offers of free AFP monitoring service to stop "cybernetic attacks"
    Cyber criminals have changed tack in their ongoing scam campaign against banks, moving to the use of government agencies to gain the trust of unsuspecting email recipients.
  • +

    AFP hits $6 million identity fraud syndicate 03 July, 2009 08:25:00

    $500,000 of goods per week purchased with fake credit cards
    The Australian Federal Police (AFP) claims to have struck a major blow to a multi-million identity fraud syndicate.
  • +

    5 steps to secure a new PC 30 June, 2009 00:19:00

    Just unwrapped a brand-new PC? Security pros share their secrets for making your system Internet-safe.
    A common misconception is that a shiny new computer is more or less secure because it hasn't yet been exposed to the Internet's sinister underbelly. But the truth is, these machines come out of the box needing scores of patches, some basic security software downloads and the disabling or replacing of items security pros don't typically trust.
  • +

    Facebook simplifies privacy settings, calls them too complex 02 July, 2009 05:48:00

    The social-networking site is also getting ready to let members share content with anyone on the Internet
    Facebook will simplify the way in which it offers privacy options to its users, as it gets ready to give its members for the first time the option to make the content they post on their profiles available to anyone on the Internet.
  • +

    DR a growing concern for A/NZ CIOs: Symantec 02 July, 2009 09:16:00

    Mission critical apps and cost of down-time major drivers
    CIOs in Australia and New Zealand are increasingly getting involved in the disaster recovery planning of their organisations, according to a new survey from Symantec.
Upcoming Industry Events
  • No upcoming events available
Whitepaper

State of Internet Security

Spyware, viruses and other malware transported via Web sites represent the most serious data threat to companies today. Read on find out how you can appropriately leverage technology and appropriate business technologies to protect your business.


CIO Industry Insight Podcast #4: Kerry Stratton, Managing Director of Healthcare, InterSystems
Listen to the latest edition of CIO Live which is now available for download.
Listen to the podcast
Sign up to the CIO Live email