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Blog: What Are The Best Open Source CRM Applications?

If you've already checked out CIO's newest survey on open source use in the enterprise, you know that among enterprise applications that IT leaders are using now, three types of open source applications top the list: ERP, collaboration and CRM.

We've covered open source ERP before, and the continuing hunger for an alternative to SAP and Oracle ERP applications, especially in the midsize IT shops, is striking.

What we haven't covered lately is open source CRM, and I'd like to, for an upcoming article. So let's talk options in open source CRM.

SugarCRM, of course, dominates the choices. I'd like to hear from those of you working with Sugar: If you're using Sugar in your enterprise now, what are the biggest challenges and advantages compared to working with a traditional CRM vendor? What do you think of the new "data center" edition they recently released?

For CIOs who want to consider several other open source options, I'd like to hear from the community. Which other packages should be at the top of the possibles list? SplendidCRM? CentricCRM? Others?

Last question: Is open source CRM still more practical for midsize enterprises than for large ones? Why or why not?

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More about: Oracle, SAP

Comments

1

Nuova versione Open ERP

Thu 03/05/2012 - 02:21

Ciao ragazzi, sta per essere rilasciata Open ERP 6.4. La sto testando in questo momento e penso sia un bel passo avanti per il movimento Open Source, un'ottima notizia per il software custom. Tutte le nuove funzionalità su: http://www.omniagroup.it/software-gestionale/

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