Critical.
Authoritative.
Strategic.
Subscribe to CIO Magazine »

Blog: What Are The Best Open Source CRM Applications?

If you've already checked out CIO's newest survey on open source use in the enterprise, you know that among enterprise applications that IT leaders are using now, three types of open source applications top the list: ERP, collaboration and CRM.

We've covered open source ERP before, and the continuing hunger for an alternative to SAP and Oracle ERP applications, especially in the midsize IT shops, is striking.

What we haven't covered lately is open source CRM, and I'd like to, for an upcoming article. So let's talk options in open source CRM.

SugarCRM, of course, dominates the choices. I'd like to hear from those of you working with Sugar: If you're using Sugar in your enterprise now, what are the biggest challenges and advantages compared to working with a traditional CRM vendor? What do you think of the new "data center" edition they recently released?

For CIOs who want to consider several other open source options, I'd like to hear from the community. Which other packages should be at the top of the possibles list? SplendidCRM? CentricCRM? Others?

Last question: Is open source CRM still more practical for midsize enterprises than for large ones? Why or why not?

Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.

More about: Oracle, SAP

Comments

Post new comment

The content of this field is kept private and will not be shown publicly.
Users posting comments agree to the CIO comments policy.
Login or register to link comments to your user profile, or you may also post a comment without being logged in.
Related Whitepapers
Latest Stories
Community Comments
Latest Blog Posts
Whitepapers
  • Seven Tips for Securing Mobile Workers
    Seven Tips for Securing Mobile Workers is intended to offer practical guidance on dealing with one of the fastest growing threats to the security of sensitive and confidential information.
    Learn more »
  • Why Hackers have Turned to Malicious JavaScript Attacks
    Website attacks have become a serious business proposition. In the past, hackers may have infected websites to gain notoriety or just to prove they could—but today, it’s all about the money. Reaching unsuspecting users through the web is easy and effective. Hackers now use sophisticated techniques—like injecting inline JavaScript—to spread malware through the web. Learn about the threat of malicious JavaScript attacks, and how they work. Understand how cybercriminals make money with these types of attacks and why IT managers should be vigilant.
    Learn more »
  • IDC Whitepaper: Next Generation Firewall - Enabling New Security Strategies
    The firewall market has traditionally been a staple, yet, mature market within the security space with little innovation being introduced. However, with the rapid change in the technology and threat landscape, a newer breed of of innovation focussing on applications visibility and control, termed Next Generation Firewalls has surfaced. This paper examines how Next Generation Firewalls can help organisations identify and block threat, while at the same time enforcing policies at an application level and ultimately helping organisations reduce the number of security devices and thus, saving costs.
    Learn more »
All whitepapers
rhs_login_lockGet exclusive access to Invitation only events CIO, reports & analysis.
Recent comments

HP and IDG news, product videos and resources