Multiple Personalities
- 02 October, 2007 10:16
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Like psychologists such as Myers, Briggs and Goldberg, my Personality Type E(mail) theory has been developed over many long hours — well, at least four, anyway.
The E-type Index, which I won't call EI due to confusion with Equine Influenza or lawsuits from the Emotional Intelligence crowd, comprises three ratings based on how individuals respond to, handle and use e-mail.
Response to E-mail
How a person responds and reacts to e-mail provides the first indicator. Its traits are Stress, Power, Attentiveness and Necessary evil — or SPAN, since it's mandatory to have a catchy acronym.
Stress is the most common trait, according to a study by Glasgow University and Paisley University in the UK that revealed one in three office workers regularly suffer from "e-mail stress" as they are swamped with messages leaving them tired, frustrated and even unproductive. Who'd have guessed that without years of research?
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