The great universal truths of IT
Our panel of Australian CIOs weigh-in with some fundamental realities about IT that have stood the test of time. Full Story
That's Entertainment
Meet the IT pros who keep Australia’s biggest concerts and plays on stage, on the road and online Full Story
More >Management
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Why Watching 'Lost' Is Like Managing ERP
65 percent of enterprise software implementations fail. "Dude, that's really bad".Since the fall of 2004, I've invested a lot of time, given way too much thought to, and probably annoyed plenty of people over all things Lost. Like a crazy, unpredictable friend in your life, the show has consumed me, frustrated me, surprised me, exasperated me and kept me on my toes. - +
IT Outsourcing: Why It Pays to Appraise Your Contract
Good business practice may necessitate periodic compliance or operations auditsEveryone knows a good outsourcing relationship needs to be actively managed. So does a good IT outsourcing contract.
More >Enterprise
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Why Watching 'Lost' Is Like Managing ERP
65 percent of enterprise software implementations fail. "Dude, that's really bad".Since the fall of 2004, I've invested a lot of time, given way too much thought to, and probably annoyed plenty of people over all things Lost. Like a crazy, unpredictable friend in your life, the show has consumed me, frustrated me, surprised me, exasperated me and kept me on my toes. - +
ERP Costs: 3 Signs Companies Are Wasting Less Money
ERP investments have long held a stranglehold on corporate IT investments. The Great Recession, however, has pushed boards and budgeting committees to examine IT spending like never before. Not surprisingly, ERP's juicy slice of the corporate spending pie has come under closer scrutiny.
More >KM/Storage
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BI's Dirty Secret: Better Tools No Match for Bad Strategy
Demand for analytic applications will most likely be insatiable for the foreseeable futureThe pressure on CIOs to deliver business intelligence tools and analytic applications--on the cheap and ASAP--has been building steadily for years. In 2010, survey results point out that that demand has reached a fever pitch with which CIOs are very familiar. - +
5 open source office suites to watch
The latest open source and Web-based office tools are proving to be worthwhile alternatives to more expensive packaged software suites -- and they won't break your budget!The Microsoft Office productivity suite has risen to become the dominant application of its type for business IT management. But there are open source office productivity suites available that may provide a suitable alternative to Office, depending on your requirements.
More >Security
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Windows 7 Tips: Best Security Features
IT can specify which applications can run on employees' desktopsFor both enterprises and consumers, one of the big draws of Windows 7 has been its tighter security features. - +
Cloud Security: Ten Questions to Ask Before You Jump In
The reality is security responsibility will be sharedThe hype around cloud computing would make you think mass adoption will happen tomorrow. But recent studies by a number of sources have shown that security is the biggest barrier to cloud adoption. The reality is cloud computing is simply another step in technology evolution following the path of mainframe, client server and Web applications, all of which had -- and still have -- their own security issues.
More >Industries
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10 Outsourcing Trends to Watch in 2010
Most consolidation in 2010 will focus on acquisitions of complementary capabilities as opposed to mergers to increase scaleIt was a long year of intense ups and downs in the IT outsourcing industry. Consolidation among vendors and interest in remote infrastructure management increased, while overall outsourcing demand and IT services pricing decreased. - +
Q&A: IDC Forecast for Management 2009
Thanks to the global financial crisis, IDC’s Forecast for Management Survey 2009 covers a year in IT unlike any other -- and the economic turbulence is reflected in the results.Thanks to the global financial crisis, IDC’s Forecast for Management Survey 2009 covers a year in IT unlike any other -- and the economic turbulence is reflected in the results.
More >Sourcing
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IT Outsourcing: Why It Pays to Appraise Your Contract
Good business practice may necessitate periodic compliance or operations auditsEveryone knows a good outsourcing relationship needs to be actively managed. So does a good IT outsourcing contract. - +
Outsourcing Problems? Middle Management May Be to Blame
Outsourcing customers need good middle managers to define and deliver on business requirementsMiddle management just isn't what it used to be. The old definition of a middle manager--those senior staff in charge of overseeing the details of day-to-day management and reporting to top management--is too narrow, says Leslie Willcocks, Professor of Technology Work and Globalization at the London School of Economics (LSE) and head of its Outsourcing Unit.
More >Technology
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New at Disney: It's a Data Center World After All
Older facilities were not designed with energy efficiency top of mindVisitors to Disney's Epcot Center in Orlando can walk around the world, stopping at pavilions that aim to give them a taste of other countries. Now, Disney and IBM hope to give visitors a unique look at the information technology that delivers the modern world's everyday necessities as well. - +
Five Trends Influencing the CIO Smartphone Agenda
The app explosion can work in CIOs favor if they can figure out how to leverage itI've spent most of 2009 meeting with CIOs and their IT organizations to understand their concerns and challenges about managing and securing mobile phones. In my conversations with people across the country and across industries, it became clear that smartphones are now finally on the CIO agenda and, in fact, one of the most difficult topics.
More >Opinions
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Is 2010 the year of location-based services?
Dr Giles Nelson, director of strategy at Progress Software, says 2010 is the year location-based services finally become mainstream.Dr Giles Nelson, director of strategy at Progress Software, says 2010 is the year location-based services finally become mainstream. - +
The Strategic CIO: So Long, and Thanks for All the Fish
There comes a time in every CIO’s career when it’s time to move on. Here’s how one CIO handled the changing of the guard with grace and style. . .There comes a time in every CIO's career when it's time to move on. Here's how one CIO handled the changing of the guard with grace and style...
Top Stories
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5 open source office suites to watch
The Microsoft Office productivity suite has risen to become the dominant application of its type for business IT management. But there are open source office productivity suites available that may provide a suitable alternative to Office, depending on your requirements. - +
Linux, Windows or both? Doesn't matter to virtual desktop vendor, Ulteo
Ulteo is poised to offer commercial support for its free virtual desktop infrastructure (VDI) software, which the open-source startup says will cost companies a fraction of established offerings from Citrix Systems, Microsoft and VMware, while offering, in some cases, more choice in platforms. - +
BlueLock's cloud services aim at large and small
BlueLock, a little-known cloud-computing services provider, is rolling out a suite of services aimed at a wide range of customers, it announced Monday. - +
Suncorp gifts Unisys contract extensions
Suncorp has granted Unisys extensions to two long-term business processing contracts. - +
Mozilla ends Firefox support for Mac OS Tiger
Baring any last-minute change of mind, Mozilla will permanently drop support for Mac OS X 10.4 from future editions of Firefox. - +
OOXML not suitable for Norwegian government, says study
Microsoft's XML-based office document format, OOXML, does not meet the requirements for governmental use, according to a new report published by the Norwegian Agency for Public Management and eGovernment (DIFI). - +
iPad hype drives away consumers, survey says
When the over-the-top hype met the reality of Apple's iPad, a majority of consumers decided they didn't need, and wouldn't buy, the new device, a survey published today said. - +
WA Police inks $5M IT services deal
The Western Australian Police service has entered into a $5 million contract with the ASX-listed Empired for strategic IT consulting services. - +
Symantec hit with class-action lawsuit over auto-renewals
A New York man has sued security software maker Symantec for automatically renewing his subscription to Norton Antivirus, alleging that the company did not notify him before charging $US76 to his credit card. - +
PayPal suspends personal payments to India
PayPal, an eBay company, has suspended personal payments to and from India and transfers to local banks in the country. - +
Nokia targeted in US class action suit
A class action complaint against Nokia alleges the company committed securities fraud when describing its operations in 2008. - +
Four in five IT managers do not use cloud technologies
More than four in five IT managers do not use cloud technologies, says Peer 1. - +
SAP touts strong 2009 domestic revenues
Major wins with NAB, Queensland Rail underpin results - +
Report: Microsoft may launch new Office cloud license
Microsoft may be close to adding a new way for big businesses to buy Microsoft Office. - +
IBM launches eight-core Power7 processor, servers
IBM on Monday launched its latest Power7 processor, which adds more cores and improved multithreading capabilities to boost the performance of servers requiring high up time. - +
Oracle buys AmberPoint for SOA management
Oracle on Monday fattened up its already burgeoning middleware stack, announcing Monday that it has purchased SOA (service oriented architecture) management vendor AmberPoint. Terms were not disclosed.
Latest Stories
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Startup links VMware with Amazon to create secure cloud storage
A storage startup called Nasuni is unveiling a virtual NAS file server that runs on VMware and connects customers to cloud platforms such as Amazon's Simple Storage Service, adding encryption to enhance security and several features to improve performance. - +
Union Pacific Railroad ditches its mainframe for SOA
At the heart of Union Pacific Corp.'s railroad operations is an IBM mainframe-based transportation control system that's been chugging along like a hardworking locomotive for nearly 40 years. According to industry experts, it was a pioneering system when first introduced, and it made the Omaha-based transportation giant one of the first companies in the world to make extensive use of online transaction processing technologies. - +
Nokia targeted in US class action suit
A class action complaint against Nokia alleges the company committed securities fraud when describing its operations in 2008. - +
Report: Google to make Gmail more social
Google plans to tweak Gmail to make it easier for its users to post and share status updates, in an attempt to inject the Web mail service with social-networking capabilities popularized by Twitter and Facebook, according to The Wall Street Journal. - +
Juniper execs share network vision
Juniper Networks has always been about high performance and, since it straddles the carrier and enterprise markets, has an interesting perspective on where these worlds intersect. Network World Editor in Chief John Dix caught up with Kim Perdikou, EVP and GM of the Infrastructure Products Group, and David Yen, EVP and GM of the Fabric and Switching Technologies Business Group, to discuss converging needs, tech trends and the company's Stratus project, a single-layer network architecture. - +
Optus records strong Q3 growth
Singtel (ASX:SGT) is reporting its Australian subsidiary, Optus, has recorded strong growth for the quarter ending December 31, 2009. - +
BlueLock's cloud services aim at large and small
BlueLock, a little-known cloud-computing services provider, is rolling out a suite of services aimed at a wide range of customers, it announced Monday. - +
OOXML not suitable for Norwegian government, says study
Microsoft's XML-based office document format, OOXML, does not meet the requirements for governmental use, according to a new report published by the Norwegian Agency for Public Management and eGovernment (DIFI). - +
Oracle buys AmberPoint for SOA management
Oracle on Monday fattened up its already burgeoning middleware stack, announcing Monday that it has purchased SOA (service oriented architecture) management vendor AmberPoint. Terms were not disclosed. - +
PayPal suspends personal payments to India
PayPal, an eBay company, has suspended personal payments to and from India and transfers to local banks in the country. - +
Why Watching 'Lost' Is Like Managing ERP
Since the fall of 2004, I've invested a lot of time, given way too much thought to, and probably annoyed plenty of people over all things Lost. Like a crazy, unpredictable friend in your life, the show has consumed me, frustrated me, surprised me, exasperated me and kept me on my toes. - +
IBM launches eight-core Power7 processor, servers
IBM on Monday launched its latest Power7 processor, which adds more cores and improved multithreading capabilities to boost the performance of servers requiring high up time. - +
IT Outsourcing: Why It Pays to Appraise Your Contract
Everyone knows a good outsourcing relationship needs to be actively managed. So does a good IT outsourcing contract. - +
CA brings SOA security to open source JBoss
CA has announced its SiteMinder and SOA Security Manager products are now available for the open source JBoss middleware platform. - +
Chinese man gets 30 months for fake Cisco sales
A Chinese man was sentenced to two-and-a-half years in a U.S. prison this week for trafficking in counterfeit Cisco Systems gear. - +
Symantec hit with class-action lawsuit over auto-renewals
A New York man has sued security software maker Symantec for automatically renewing his subscription to Norton Antivirus, alleging that the company did not notify him before charging $US76 to his credit card.
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CIO Industry Insight Podcast #6: Brenton Smith, Managing Director, CA (ANZ) 26 October, 2009 12:47:52
CIO Australia Editor Matt Rodgers talks with Brenton Smith, CA's managing director in Australia and New Zealand, about how the software multinational coped with the global economic downturn, it's Mainframe 2.0 initiative and the company plans for cloud computing. - +
CIO Live Podcast #88: Mark Toomey, author of Waltzing with the Elephant: A Comprehensive Guide to Directing and Controlling Information Technology 24 September, 2009 11:55:25
CIO Australia Editor Matt Rodgers interviews Mark Toomey, author of "Waltzing with the Elephant: A Comprehensive Guide to Directing and Controlling Information Technology". Framed around the international standard ISO/IEC 38500, Waltzing with the Elephant explains what IT governance is, how it fits into the overall regime of corporate governance and IT service management and also defines the characteristics that organisations should exhibit when they are truly effective in governing their use of IT. - +
Special Report: Building Smarter Business with Cloud Computing 10 September, 2009 10:27:53
Cloud computing is an important new stage in the evolution of commercial IT, but this technological advancement is still confusing to many senior IT executives. In this special edition podcast, CIO Australia editor Matt Rodgers speaks to Stephen Hains, Director, ANZ IBM, to help clear the fog surrounding cloud computing models. - +
CIO Industry Insight Podcast #5: Lindsey Armstrong, Head of International Field Sales, Salesforce.com 21 August, 2009 10:13:46
CIO Australia Editor Matt Rodgers talks with Lindsey Armstrong, head of Salesforce.com's international business, about how the global financial crisis is affecting the SaaS provider, the state of the company's partnerships with the likes of Facebook, Amazon and Twitter, and the role that its platform-as-a-service offering, Force.com, will play in the future of Cloud Computing. - +
CIO Live Podcast #87: Rethinking the Customer Relationship Part II: David Jaffe, co-author of The Best Service is No Service 10 August, 2009 09:46:25
Part II of CIO Australia Editor Matt Rodgers' interview with David Jaffe, co-author of The Best Service is No Service, a new book which asserts that Customer Relationship Managers are using the wrong metrics and should be instead trying to reduce customer contacts by treating service an indicator of dysfunction and figuring out how to eliminate the demand.
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CA brings SOA security to open source JBoss 09 February, 2010 10:08:00
More commercial options for widely-used app serverCA has announced its SiteMinder and SOA Security Manager products are now available for the open source JBoss middleware platform. - +
Indian pleads guilty in overseas stock hacking scheme 08 February, 2010 07:50:00
The group of hackers compromised brokerage accounts, then pumped up the prices of stocksAn Indian national pleaded guilty Friday to conspiracy and aggravated identity-theft charges related to an international fraud scheme to hack into online brokerage accounts in the U.S. and use them to manipulate stock prices, the U.S. Department of Justice said. - +
E-mail scam steals €3 million in carbon credits 05 February, 2010 06:47:00
The phishing scheme resulted in losses of up to €3 million from companiesA clever phishing scheme launched last week may have stolen more than €3 million (US$4.1 million) worth of carbon emission permits from companies. - +
Windows 7 Tips: Best Security Features 04 February, 2010 04:52:00
IT can specify which applications can run on employees' desktopsFor both enterprises and consumers, one of the big draws of Windows 7 has been its tighter security features. - +
Twitter forces password reset to protect some accounts 04 February, 2010 05:48:00
The company has discovered that log-in information has been stolen in compromised torrent file-sharing sitesTwitter required some users to reset their passwords on Tuesday after discovering that their log-in information may have been harvested via security-compromised torrent Web sites, the company said.
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Kyocera takes the guess work out of cutting technology costs 27 January, 2010 17:20:00
Riverbed Provides Seamless Integration Between Network Assessment and Acceleration with Enhanced Cascade Solution 27 January, 2010 15:25:00
Devious Ransom Trojan Takes Your Data Hostage 27 January, 2010 14:08:00
Symantec Simplifies Information Management for Enterprise Organisations with NetBackup 7 27 January, 2010 11:52:00
Extreme Networks announces scalable virtualised infrastructure for managed hosting and enterprise data centres 27 January, 2010 11:51:00
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Business Continuity: A Guide to Choosing the Right Technology Solution
The relentless expansion of the Internet has resulted in 24x7 demands on business globally. Developments such as web 2.0, mobile computing, and wireless hotspots mean that application and system availability requirements become more and more critical. This paper will help you choose the right business continuity solution for your IT environment.
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This white paper explores the benefits of an Application Delivery Network, highlighting the ability to protect your users and applications and still deliver outstanding application performance with confidence, consistency and cost-effectiveness across your distributed network.
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