Menu

Highlights

Top News

Latest News

Key to omnichannel CX is customisation

Key to omnichannel CX is customisation

In order to achieve success with omnichannel customer experience strategy, companies need to utilise user personas, while maintaining excellence across all channels, according to customer transformation service expert, Brad Starr.

Interactive Intelligence

Interactive Intelligence is a global provider of enterprise-grade collaboration, communications and customer engagement software and cloud services that help customers improve service, increase productivity and reduce costs.

Market Place

Computerworld
ARN
Techworld
CMO